Terms and Conditions
1. Reservation Deposit
A $250 deposit is required at time of booking and is non-refundable within 30 days of your rental pick up date. The $250 deposit will be put toward the total remaining amount due of the rental.
Payment for all remaining rental charges is due upon PICKUP of the vehicle. This must be paid in U.S. Dollars by cash or credit card (MasterCard, Visa, American Express or Discover) Sorry, no personal checks; travelers’ checks or Diners Card can be accepted. There will be NO REFUNDS for missed days, last minute time changes, late pick up or early return.
3. Cancellation Policy
The $250 reservation deposit is non-refundable within 30 days of your rental pick up date. A refund will be issued minus $250 if advance payment was made for the entire stay or cancellation was made within 30 days of your rental pick up date.
4. Security Deposit
Security/Cleaning deposit is $1,000 and is fully refundable less any damage, loss of equipment, cleaning, refueling and extra days fees. Deposit can be made via credit card or cash.
5. Driving License/Driving Age
All drivers must possess a driver license valid for the entire rental period as well as a major credit card. An international driver license is recommended for foreign tourists. Minimum renting age is 21 unless you provide your own insurance. Only drivers listed on the contract are allowed to drive. All drivers and their driver’s licenses must be present at time of vehicle pick up.
6. Vehicle Pickup and Return
We are located about 10 miles from the Kahului airport at 2676 Wai Wai Place in the town of Kihei, located in South Maui behind Eskimo Candy Restaurant. The best rates for transportation to our location are with Speedi Shuttle. Reservations can be made in advance by calling (877) 242-5777or online at www.speedishuttle.com. They also have a counter at the airport. Another transportation option is with Executive Shuttle at (808) 669-2300 or taking an UBER or Taxi.
7. Hours of Operation
Maui Camper And Van Rentals hours of operation are from 9-5 Monday through Friday except holidays. If you are arriving after hours or during the weekend or holiday please arrange a meeting time with us in advance and if possible call us again when you are leaving the airport so we can meet you at our location when you arrive.
8. Travel Restricted Areas
Driving on unpaved, dirt roads and “off road” areas is not allowed. Renter is liable for all damages to vehicle, tires, towing charges and other expenses as a result of a breakdown associated with operating in these areas.
Smoking is not allowed inside the vehicles. Evidence of smoking is subject to a minimum $125 cleaning charge. Towing of anything is prohibited at all times.
If you are a US or Canadian resident and have auto insurance coverage that covers rentals and you have full coverage (liability, comprehensive and collision), you will need to provide us your insurance information prior to the rental so we can verify the coverage. Otherwise, you will need to purchase our commercial insurance at $15 per day, which offers the minimum statutory liability coverage and comprehensive and collision coverage with a $1,000 deductible per occurrence. Insurance provided by credit card companies is not valid, as they do not cover RV rentals.
TERMS AND CONDITIONS MAY CHANGE WITHOUT NOTICE